Situational Judgement Test
Instructions
Please select one of the buttons on the left to pick your best (most effective) response, AND select one of the buttons on the right to pick your worst (least effective) response.
Pressing the same Best or Worst button a second time deselects your answer and resets your choices.
After selecting your answers, press the submit button to submit your final answer.
Question 1
You take a call from a customer praising the helpful service offered by a colleague in your team.
Do you:
Tell your colleague about the feedback on a one-to-one basis.
Inform your team leader and let them relay the praise personally.
Wait until the team meeting tomorrow and announce the feedback to everyone.
Email the whole company so that everyone hears about this great feedback.